Browse all docs
Products & Inventory
Orders, Checkout & Payments
Storefront & Themes
Communication & AI
Team & Account
Everything Forma offers, explained plainly.
A feature-by-feature reference for every part of the platform — from your first product to your fifth marketplace app. Prefer to follow along step by step instead? Head to the Tutorials hub for guided walkthroughs with screen-by-screen previews.
Getting Started
Introduction & core concepts
What Forma is, how stores and organizations work, and the shape of the platform.
The dashboard tour
A guided walk through the sidebar, top bar, and every section of your admin.
Go-live checklist
The exact list of things Forma checks before your storefront can go live.
Products & Inventory
Products overview
Creating, organizing, and publishing products in your catalog.
Variants & options
Selling the same product in different sizes, colors, or configurations.
Categories
Grouping products so customers can browse your storefront by type.
Bulk import via CSV
Importing an entire catalog at once instead of adding products one by one.
Inventory & stock
How stock counts work, low-stock warnings, and out-of-stock behavior at checkout.
Orders, Checkout & Payments
Orders & fulfillment
The order lifecycle from placed to delivered, and how to manage it.
How checkout works
What a customer sees and does when they buy from your storefront.
Payment methods
Cash on delivery, bank transfer, JazzCash, EasyPaisa, and crypto — how each works.
Shipping & delivery
Setting delivery rates and printing shipping labels for your orders.
Tax & GST
Configuring your GST rate and registration number for compliant invoices.
Storefront & Themes
Themes overview
Browsing, previewing, and switching between Forma's storefront themes.
The theme editor
Customizing colors, fonts, sections, and layout without writing code.
Pages & content
Adding About, Contact, and policy pages to your storefront.
Custom domain
Connecting your own domain instead of using {slug}.forma.pk.
Growth
Discounts (coupons & sales)
Creating coupon codes and scheduling storewide sales.
Analytics
Reading your dashboard's revenue, traffic, and product performance charts.
Accounting
Cost of goods, gross profit, inventory value, and product profitability.
Subscribers
Capturing and managing an email list of interested customers.
Referrals
Earning Rs 500 per paying store you refer to Forma.
Apps Marketplace
Apps overview
How the apps marketplace works, and installing your first app.
Sales & merchandising apps
Reviews, Loyalty, Wishlist, and Bundles — apps that help you sell more.
Payments & delivery apps
Crypto Payments, Digital Products, Digital Keys, and AR Viewer.
Marketing & SEO apps
SEO, Meta Pixel, Google Tag Manager, and the Product URL Importer.