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Communication & AI

Mira WhatsApp assistant

Mira is Forma's store operator — on WhatsApp for quick commands, and in the dashboard chat for confirm-card catalog work grounded in live settings.

Two places to talk to Mira

The dashboard bubble is the in-app operator: it persists across pages, renders Markdown, and shows Confirm / Cancel cards for create, publish, stock, and price. WhatsApp stays short and conversational, with haan/nahi for sensitive actions. Both read the same live checklist, payments, and shipping settings — Mira does not invent opening hours, reviews, or JazzCash APIs.

Linking your WhatsApp

Go to Settings → Assistant to link your WhatsApp number. Once linked, message Mira like you'd message any contact — no app to install, no separate login.

What Mira can do

  • Answer questions about recent orders, revenue, or stock levels
  • Update a product's price, stock, or status
  • Draft or improve a product description (also available inline in the product form)
  • Walk you through setting up a feature you haven't configured yet

Mira understands your store's real, current data — it's reading from and writing to the same catalog and orders as your dashboard, not a separate simulation.

A prompt on your dashboard

If you haven't linked Mira yet, a card on your dashboard home offers to walk you through it — a quick way to try it without hunting through settings.

Useful for managing your store on the go

Mira is especially handy for quick stock checks or price tweaks between other things — message it from wherever you already have WhatsApp open.