Staff & roles
Manage → Staff is where you invite teammates to your store and assign each one a role that controls exactly what they can see and change.
Inviting someone
Enter their email and pick a role — they get an invitation link, and access begins once they accept it. Only the store owner can invite staff or change roles.
The roles
- Manager — broad access, close to owner-level, without billing or the ability to remove the owner.
- Staff — general day-to-day dashboard access.
- Fulfillment — orders and shipping, nothing else.
- Marketing — discounts, subscribers, and storefront content.
- Analyst — read-only access to analytics and accounting.
- Support — orders and Inbox, for handling customer questions.
A staff member's sidebar only shows the sections their role permits — there's no need to explain what not to touch, because they simply won't see it.
Managing your team
The Staff page shows current members, pending invitations, and any staff-requested access changes, plus your store's staff limit. Remove access or change a role at any time.
Start narrow, widen later
It's easy to give someone broader access after they've proven trustworthy with a narrower role — harder to walk back an overly broad grant once they've gotten used to it. Start with the most specific role that fits their job.